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Privacy Policy

PASODAY PRODUCTS LIMITED PRIVACY POLICY

WHO WE ARE

Pasoday Products Limited ("We") are committed to protecting and respecting your privacy.

This Privacy Policy (together with our Data Protection Notice for Consumers

http://pasoday.com/customerdataprotection, Data Protection Notice for Suppliers http://pasoday.com/supplierdataprotection, Terms of Use http://www.pasoday.com/termsofwebsiteuse and any other documents referred to on it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of EU data protection legislation, the data controller is Pasoday Products Ltd, Stairways, Southam Drive, Kineton Industrial Estate, Southam, CV47 0FA.

INFORMATION WE MAY COLLECT ABOUT YOU

We collect, use and store different types of personal data about you to enable us to provide you with products ordered from our website, a delivery service and after care; to give you information on our products as required, to assist us in monitoring and improving the services that we provide to you and, where permitted, to inform you of promotions, offers and information that we think is relevant and of interest to you.

HOW YOUR PERSONAL DATA IS COLLECTED

We collect the personal data when you purchase products from us, whether via our website, over the telephone or in person at our offices or at an exhibition. Our website uses cookies to understand how you have browsed our website so that we can improve your future experiences. It is also collected when you enquire about our products or services, create an account, sign up to our newsletters or mailing lists, enter our competitions and when you contact us through social media or online platforms.

HOW WE USE YOUR PERSONAL DATA

We my use the information we collect for a range of reasons, including:

  • To allow us to carry out our obligations arising from any contracts entered into between you and us.
  • To process your order which forms a sales contract between us.
  • To enable us to take payments from debit or credit cards and process bank transfers.
  • To deliver the products to you.
  • To notify you of any changes.
  • To allow us to offer you an efficient after service and future ordering experience your personal data is kept in a secure Customer Relationship Management system.
  • We keep records relating to your order including email communications, telephone conversations, order and invoice details, length and colour records.
  • When you have enquired about our products and services, we will send you information about our products and services and, where permitted, inform you of promotions, offers and information that we think is relevant and of interest to you.
  • When you have purchased our products or services, we will keep all records relevant to the products or services and, where permitted, inform you of promotions, offers and information that we think is relevant and of interest to you.
  • When you have become a supplier of our products or services, we will keep all records relevant to our trading relationship, including all products or services and, where permitted, inform you of promotions, offers and information that we think is relevant and of interest to you. If, as a supplier you do not allow us to store your personal/business data, we will not be able to fully support you as a supplier of our products or services and it is likely we will dissolve the trading relationship between us.


PAYMENT SECURITY

Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.

Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

IP ADDRESSES

We may collect details of your visits to our site including, but not limited to, traffic data, location data, information about your computer, including where available your IP address, operating system and browser type. This is statistical data and does not identify any individual.

COOKIES

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site to ensure that content from our site is presented in the most effective manner for you and your computer. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy http://www.pasoday.com/cookiespolicy.

WHERE WE STORE PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers (in all cases the entities satisfy the applicable regulatory requirements in terms of security of data held by them). Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 women aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Pasoday Products Limited or the majority of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use http://www.pasoday.com/termsofwebsiteuse or Online Terms and Conditions of Supply http://pasoday.com/consumeronlineterms and http://pasoday.com/tradeonlineterms and other agreements; or to protect the rights, property, or safety of Pasoday Products Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

RETENTION OF DATA

We retain personal information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, we'll refer to these criteria in order to determine retention period:

  • Whether we have a legal or contractual need to retain the data.
  • Whether the data is necessary to provide our Services.
  • Whether you have the ability to access and delete the data.

We will delete or remove identifying information as soon as there is no ongoing legitimate business or legal need to retain it.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at Pasoday Products Limited, Pasoday Products Ltd, Stairways, Southam Drive, Kineton Industrial Estate, Southam, CV47 0FA. or admin@pasoday.com or clicking ‘unsubscribe’ in any promotional emails.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to Pasoday Products Ltd, Stairways, Southam Drive, Kineton Industrial Estate, Southam, CV47 0FA or admin@pasoday.com.